Privacy Policy
Effective Date: 6/17/2026
ChurchStream Corp, doing business as ChurchAI ("ChurchAI," "we," "our," or "us"), values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, services, and communications, including SMS messaging.
Information We Collect
- Contact information: name, email address, phone number
- Account information: organization name, role, and account details
- Communications: messages sent via email, phone, or SMS
- Giving information: donation records and related details you process through our platform
- Usage data: information about how our services are accessed and used
- Technical data: IP address, browser type, device information
How We Use Personal Information
We use personal information to operate and provide the Services, respond to support requests, communicate about accounts and onboarding, process giving, improve our platform, and comply with legal and regulatory requirements.
SMS Communications
If you communicate with us via SMS, messages are conversational and support-related, message frequency varies, and message and data rates may apply. You may opt out at any time by replying STOP, and reply HELP for assistance. SMS consent is not shared with third parties or affiliates for marketing purposes.
How We Share Information
We do not sell or rent personal information. We share information only with service providers who help operate our platform (for example, payment processing, communications, and hosting) and with legal or regulatory authorities when required by law. Service providers are required to protect your information and use it only for authorized purposes.
Data Security and Retention
We use reasonable administrative, technical, and physical measures to protect personal information, and we retain it only as long as necessary to provide our services or meet legal obligations.
Your Choices
You may request access, correction, or deletion of your personal information, opt out of SMS at any time by replying STOP, and contact us to update or remove your information.
Children's Privacy
ChurchAI does not knowingly collect personal information from children under the age of 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.
Contact Us
Questions about this Privacy Policy? Contact us at support@churchai.com.